Warranty Claims

Our commitment revolves around delivering roofing solutions of the highest caliber to our esteemed customers. If you’re seeking to initiate a claim within the scope of our PABCO® Limited Shingle Warranty, we will guide you through the process seamlessly.

Following the steps below will ensure that your claim is submitted and evaluated with the utmost precision. Your satisfaction remains our priority.

Warranty Claims

Contact Us

Notify us within 30 days of discovery of a claimed manufacturing defect.

Complete Form

Fill out the Claim Process Form.

Sign & Date

Please sign and date Claim Process Form where noted.

Include Photos

Provide us with sufficient photos so that we may understand the scope and distribution of your problem. A combination of close-up, mid-range and longer-range photos are best for demonstrating the issue. 

Provide Shingle Samples

Provide us with THREE FULL SHINGLES that clearly demonstrate the claimed defect. Replacement shingles should be installed after samples are taken to prevent further problems.

Send All to PABCO®

Forward the above information, shingles, and photos together in a flat container at your expense to:

PABCO Roofing Products
Attn: Quality Assurance Department
1476 Thorne Rd
Tacoma, WA 98421-3207

Claim Review

Upon our receipt, we will analyze your claim and formally respond to you according to the terms and limitations described in our Limited Shingle Warranty. All shingles and photos submitted become the property of PABCO® Roofing Products and are not returnable.

Have questions or concerns? Give us a call at (253) 272-0374 and ask for Technical Services or contact us online.

VISUALIZE YOUR DREAM ROOF!

Try our shingle visualizer tool for realistic house previews.

VISUALIZE YOUR DREAM ROOF!

Try our shingle visualizer tool for realistic house previews.